Photographs of damaged product as well as shipping box required.
Return requests must be received by Ispire within thirty (30) days of receipt of product.
Before the proposed return product can be shipped, the Return Material Authorization (RMA) Form must be completed by the customer. The Ispire employee taking the return request will assist the customer with completing the form.
Product must be returned in its original packaging and original delivery box. Ispire assumes NO responsibility for the return shipping costs and assumes no responsibility for a refund in the event a return package is lost, stolen or misplaced; nor does Ispire assume any responsibility for damage to the return shipped product in the event a refund is denied and then re-shipped to the customer.
Any refund is subject to a satisfactory review and inspection by Ispire as to whether the product is returnable, damaged or defective, and in full compliance with these terms and conditions.
Should Ispire not accept the return, it will provide notice of its decision and the reason(s). In that event, Ispire will return the product to the customer at the customers’ expense for shipping. The customer retains the right to request Ispire to dispose of the product.
If product received by the customer that was invoiced correctly and the reason for the return was of no fault of Ispire or shipment company, the accepted returns are subject to a thirty percent (30%) restocking fee which will be deducted from any refund.
If the return refund request is approved, the return will be processed within five (5) days via:
You must be 21 years of age or older to view page. Please verify your age to enter.
Your access is restricted because of your age.