How to use The Wand with a Dynavap?
The Wand allows the user to heat up a Dynavap as if they were using a single torch. To use The Wand with a Dynavap, move the wand up and down the cap as you hit the button, you can play with where the heat hits the cap. Thus, you can ‘dial in’ the hit to your personal preference.

How do I claim for warranty?
Before claiming a warranty, please read the detailed warranty coverage for the product. More details of what products are eligible for warranty can be found on our warranty page here. You must also activate your warranty in order to be eligible for a claim. You can do so by submitting your details here. Select the warranty activation tab to proceed.

If your warranty is covered and still valid you can start a warranty claim. Email us at or submit a ticket to us.

You will always need to provide either your order# or a receipt from the authorized reseller/shop, without warranty activation and proof of purchase we will not be able to provide warranty service so always keep your order# or receipt upon making a purchase.

How do I track my order?
Customers can visit the order status page to check the progress of their order as it's fulfilled. You can also check the status of your order by vising the link provided in the order confirmation email.

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